🔐 POPIA Compliance Statement
Tlou Ya Ditlou Trading (Pty) Ltd is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).
- Purpose of Collection: We collect personal data to deliver services, respond to inquiries, and meet legal obligations.
- Use of Information: Data is used only for operational, communication, and compliance purposes.
- Security Measures: Information is stored securely and accessed only by authorized personnel.
- Your Rights: You may request access, correction, or deletion of your personal data at any time.
- Information Officer: For POPIA-related queries, contact admin@tlouyaditlou.co.za.
🔎 Privacy Policy
This policy outlines how Tlou Ya Ditlou Trading (Pty) Ltd handles your personal information.
- Data Collection: We collect names, contact details, and service-related information via forms, calls, and emails.
- Cookies & Analytics: Our website may use cookies to improve user experience. No personal data is collected without consent.
- Third-Party Services: We use secure platforms for email, invoicing, and hosting. These comply with data protection standards.
- Data Retention: Information is retained only as long as necessary for service delivery or legal compliance.
- Policy Updates: This policy may be updated periodically. Continued use of our services implies acceptance of changes.
📜 Terms & Conditions
By using our services or accessing our website, you agree to the following terms:
- Service Scope: All services are subject to written agreement and project-specific quotations.
- Payment Terms: Invoices are payable within 30 days unless otherwise agreed. Late payments may result in service suspension.
- Site Access & Safety: Clients must ensure safe access to work areas. We reserve the right to pause work if safety is compromised.
- Cancellations: Must be made in writing at least 48 hours before scheduled service. Late cancellations may incur a fee.
- Liability: We are not liable for indirect or consequential damages arising from service delays or interruptions.
- Intellectual Property: All branding, proposals, and documentation remain our property unless otherwise agreed in writing.
